Privacy Policy
Last updated: October 2026
Information we collect
Pure Towing & Recovery collects the information you provide when you request towing or roadside assistance through this website or by phone. This may include your full name, mobile phone number, email address (optional), the service you need, your pickup location, an optional destination, your vehicle’s year, make, and model (optional), and any additional details you choose to share.
How we use your information
We use the information you submit to respond to your assistance request, confirm availability and service arrangements, coordinate dispatch, and contact you about your request. Your request details may be stored in our customer management system so our team can follow up with you and provide the service you asked for.
Mobile phone numbers & text consent
Your mobile phone number and any text message consent you provide are used only to communicate with you about your service request and related customer care. We do not sell, rent, trade, or share your mobile phone number or text consent with third parties or affiliates. We do not share your information for marketing purposes with any outside company.
Internal notifications
When you submit a request, the details may be sent as an internal notification to our team at Puretowing2020@gmail.com so we can respond promptly. These notifications stay within our organization.
Marketing consent
We do not automatically enroll you in marketing messages. Any optional marketing consent would be separate, unchecked, and unnecessary for submitting an assistance request. Submitting a request does not sign you up for marketing texts or emails.
Sharing your information
We do not sell your information. We may share details only as needed to respond to your request or where required by law. We do not share your mobile phone number or text consent with third parties or affiliates.
Data retention
We keep your information only as long as needed to provide the requested service and for reasonable record-keeping. You may ask us to update or remove your information at any time by contacting us directly.
Contacting us
Questions about this policy or your information? Call us at (669) 360-5536 or email Puretowing2020@gmail.com.
Changes to this policy
We may update this policy from time to time. The date above reflects the most recent update.